Customer Service Survey Name *FirstLastEmail *1. What is an area we could improve to better fit your needs? *Response TimeAccuracyAvailabilityCustomer ServiceOther/Comment (please add comment in last box)2. What is the most important aspect of your insurance policy for you? *CostProtectionProduct Options & BundlesConvenienceOther/Comment (please add comment in last box)3. Which sources of information do you use when choosing a local agent? *Family or friend recommendationInsurance RatingPriceLocationOther/Comment (please add comment in last box)4. Please select your level of agreement with each of the following statements: *I am treated with courtesy by all employees Staff answered all my questionsI trust that employees are looking out for my best interestInsurance options meet my various insurance needs Other/Comment (please add comment in last box)5. Which event(s) would you most likely attend held by All Insurance? *Bring Your Important Papers Shredding EventInsurance basics for new driversDefensive Driver Course 55 and olderFlag Exchange (Old for New)Other/Comment (please add comment in last box)What are the reasons you choose to have a local agent?What do you find most difficult regarding the insurance industry?Comments CommentSubmit